Frequently Asked Questions

Booking your ride with us is quick and easy:

1. Enter your pickup location and drop location
2. Select the number of adults and children
3. Fill in your name and phone number
4. Choose your travel date and trip type (One Way, Round Trip, Local, or Airport)
5. Select your preferred vehicle type from the options available
6. Click on Check Availability & Price
7. Our team will contact you with confirmation and booking details

We offer a wide range of buses to suit different budgets and preferences: - Non-AC Sleeper - AC Sleeper - Semi-Sleeper - Volvo Multi-Axle - Luxury coaches with premium amenities You can filter by bus type during the booking process.

Yes, during the booking process you can view the seat layout and select your preferred seats. Some operators may charge extra for certain premium seats.

Booking a hotel with us is simple:

1. Enter your destination, check-in and check-out dates
2. Select the number of rooms and guests
3. Browse through available hotels and apply filters for price, rating, or amenities
4. Choose your preferred hotel and room type
5. Fill in guest details
6. Click on Book Now and proceed to payment
7. Receive your booking confirmation instantly via email & SMS

Our hotel cancellation policy depends on the property and rate plan:

• Standard bookings – Free cancellation up to 24–48 hours before check-in
• Non-refundable bookings – Offer lower rates but cannot be cancelled or refunded
• Peak season / special events – May have stricter cancellation terms

⚠️ Always review the specific cancellation policy shown before finalizing your booking.

We offer diverse tour packages including: - Domestic and international destinations - Pilgrimage tours - Adventure tours - Honeymoon packages - Family vacation packages - Group tours and customized private tours Check our tour section for current offerings.

Our tour packages generally include: - Accommodation - Transportation during the tour - Sightseeing as per itinerary - Meals as specified (breakfast, all meals, etc.) - Guide services (where applicable) Exclusions typically include: airfare, personal expenses, optional activities, and anything not specifically mentioned as included.

We accept various payment methods including credit cards, debit cards, net banking, UPI, and popular mobile wallets like Paytm, PhonePe, and Google Pay.

Yes, we use industry-standard encryption and secure payment gateways to ensure your financial information is protected. We do not store your card details on our servers.

You cannot cancel your package once it has been booked.

Required documents vary by destination and service: - For domestic travel: Valid photo ID (Aadhar, PAN, Driver's License, etc.) - For international travel: Valid passport, visas, travel insurance - For all bookings: Confirmation voucher/ticket Always check specific requirements for your destination before traveling.

Yes, we offer optional travel insurance for most bookings. You can add insurance during the booking process or contact us to add it to an existing booking. Insurance provides coverage for trip cancellations, medical emergencies, lost luggage, and other travel-related issues.

Changes are subject to availability and the specific policies of the service provider (airline, hotel, etc.). You can request changes through your account or by contacting our customer support. Change fees may apply depending on the terms of your booking.

Yes, we provide specialized corporate travel services including: - Volume discounts - Dedicated account management - Customized travel policies - Consolidated billing - Detailed travel reporting Contact our corporate team for more information and special rates.